Recognizing just how powerful a tool social-networking sites have become in orchestrating protests, rallies, and riots in the United States and beyond, the FBI is in the early stages of designing a complex system for monitoring tweets, Facebook status

Salesforce.com customers are sounding off about the fact that an upcoming Analytics Edition of the CRM (customer relationship management) software will have an additional price tag, saying that the functionality it includes should be part of their base subscriptions.

Digital Trends - Late last year, Ubuntu announced it would bring the open source operating system to mobile devices. Canonical founder Mark Shuttleworth said Ubuntu will soon be found on “tablets, phones, TVs and smart screens from the car to the office kitchen, and it will connect those devices cleanly and seamlessly to the desktop, the server and the cloud.”

Appolicious - Google’s winning smartphone strategy was to make Android open source and invite anyone and everyone to create a device for their mobile platform. It worked, as HTC, Motorola and others jumped on the opportunity to create smartphones to rival the iPhone. However, the market was reset when Apple released the iPad. Yet another game-changer, the iPad set new standards for tablets, and is already prepping for a third generation release. All the while, Google’s been building an Android platform designed for tablets, eventually releasing Android 4. ...

Apple today announced financial results for its fiscal 2012 first quarter, which spanned 14 weeks and ended December 31, 2011. The Company posted record quarterly revenue of $46.33 billion and record quarterly net profit of $13.06 billion, or $13.87 per diluted share. These results compare to revenue of $26.74 billion and net quarterly profit of $6 billion, or $6.43 per diluted share, in the year-ago quarter. “We’re thrilled with our outstanding results and record-breaking sales of iPhones, iPads, and Macs,” said Tim Cook, Apple’s CEO. “Apple’s momentum is incredibly strong, and we have some amazing new products in the pipeline.”

Apple today announced iBooks 2 for iPad, featuring iBooks textbooks, an entirely new kind of textbook that’s dynamic, engaging, and truly interactive. iBooks textbooks offer iPad users gorgeous, full-screen textbooks with interactive animations, diagrams, photos, videos, and unrivaled navigation. Leading education services companies including Houghton Mifflin Harcourt, McGraw-Hill, and Pearson will deliver educational titles on the iBookstore, with most priced at $14.99 or less. And with the new iBooks Author, anyone with a Mac can create iBooks textbooks and publish them to Apple’s iBookstore. Starting today, iBooks 2 is available free from the App Store and iBooks Author is available free from the Mac App Store